Privacy Policy

Privacy Policy

Introduction

Protecting your private information is our priority. This Privacy Policy applies to Terrial, and Flywheel AEC Consulting, Inc. (collectively referred to as "FlywheelAEC," "we," "us," or "our"), including our website https://www.flywheelaec.com/ and the FlywheelAEC platform. This policy governs data collection and usage for our professional services and software applications. By using FlywheelAEC's services, you consent to the data practices described in this policy.

1. Collection of Personal Information

1.1 Types of Information Collected

To provide you with our products and services, FlywheelAEC may collect the following personally identifiable information:

  • First and Last Name
  • Mailing Address
  • Email Address
  • Phone Number
  • Employer
  • Job Title

For purchases, we also collect billing, bank, and credit card information to complete transactions.

1.2 Methods of Collection

We collect personal information when you:

a) Register for an accountb) Enter a sweepstakes or contest sponsored by us or our partnersc) Sign up for special offers from selected third partiesd) Send us an email messagee) Submit payment information when ordering products or services

We may gather additional personal or non-personal information in the future.

2. Use of Personal Information

FlywheelAEC uses your personal information to:

a) Operate and deliver the services you have requestedb) Communicate with you about our services and productsc) Inform you of other products or services available from FlywheelAEC and its affiliatesd) Improve our services and user experience

3. Sharing Information with Third Parties

3.1 Our Commitment

FlywheelAEC does not sell, rent, or lease its customer lists to third parties.

3.2 Authorized Sharing

We may share data with trusted partners to:

a) Perform statistical analysisb) Send you email or postal mailc) Provide customer supportd) Arrange for deliveries

All such third parties are prohibited from using your personal information except to provide these services to FlywheelAEC, and they are required to maintain the confidentiality of your information.

3.3 Legal Compliance

FlywheelAEC may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to:

a) Conform to legal requirements or comply with legal processb) Protect and defend the rights or property of FlywheelAECc) Act under exigent circumstances to protect the personal safety of users of FlywheelAEC or the public

4. Security of Personal Information

FlywheelAEC secures your personal information from unauthorized access, use, or disclosure using encryption and other security measures. However, no data transmission over the Internet or wireless network can be guaranteed to be 100% secure. While we strive to protect your personal information, you acknowledge that:

a) There are security and privacy limitations inherent to the Internet which are beyond our controlb) The security, integrity, and privacy of information and data exchanged between you and us cannot be guaranteed

5. Mobile Information Privacy

We are committed to protecting your mobile information and ensuring your privacy. Our policy regarding mobile data is as follows:

a) No Third-Party Sharing: We do not share any mobile information with third parties or affiliates for marketing or promotional purposes.

b) Text Messaging Data: Information related to text messaging originator opt-in and consent is strictly protected. This data is never shared with any third parties under any circumstances.

c) Scope: This policy applies to all categories of mobile information we collect, including but not limited to:

  • Device identifiers
  • Usage data
  • Location information
  • Contact lists
  • App preferences

d) Exceptions: The only exceptions to this policy are:

  • When required by law
  • With your explicit consent
  • To protect our rights or property

e) Data Security: We employ industry-standard security measures to protect your mobile information from unauthorized access, alteration, or destruction.

6. Right to Deletion

Subject to certain exceptions, upon receipt of a verifiable request from you, we will:

  • Delete your personal information from our records
  • Direct any service providers to delete your personal information from their records

Exceptions to this right are detailed in the full privacy policy and include legal obligations, security purposes, and ongoing business relationships.

7. Children Under Thirteen

FlywheelAEC does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under thirteen, you must ask your parent or guardian for permission to use our services.

8. E-mail Communications

We may contact you via email for announcements, offers, alerts, confirmations, surveys, and general communication. You can opt out of marketing communications by modifying your user profile preferences.

9. External Data Storage

We may store your data on servers provided by third-party hosting vendors with whom we have contracted.

10. Changes to this Policy

FlywheelAEC reserves the right to update this Privacy Policy. We will notify you of significant changes through email, prominent notices on our application, or by updating the privacy information. Your continued use of our services after such modifications constitutes acceptance of the updated policy.

11. Artificial Intelligence and Your Data

FlywheelAEC employs artificial intelligence (AI) technologies to enhance our services and improve user experience. This section outlines how we use AI in relation to your personal data:

11.1 AI Applications

We may use AI for purposes including but not limited to:

a) Personalizing user experiencesb) Analyzing usage patterns to improve our servicesc) Enhancing security and fraud detectiond) Automating customer supporte) Optimizing our software applications

11.2 Data Used for AI

Our AI systems may process various types of data, including:

a) User-provided informationb) Usage data and interaction logsc) Content created or shared through our platformsd) Aggregated and anonymized data sets

11.3 Data Protection in AI Processing

We are committed to protecting your privacy when using AI technologies:

a) Personal data used in AI processing is subject to the same security measures outlined in Section 4 of this policy.b) We prioritize data minimization, using only the data necessary for the specific AI application.c) Where possible, we use anonymized or pseudonymized data for AI training and analysis.

11.4 Automated Decision-Making

Some of our services may involve automated decision-making using AI:

a) We will clearly inform you when automated decision-making is being used.b) You have the right to request human intervention, express your point of view, and contest any decision made solely by automated means.

11.5 Transparency and Control

We are committed to transparency in our use of AI:

a) We will provide clear information about how AI is used in our services.b) You can contact us to inquire about how AI may be used in processing your data.c) Where applicable, you may have options to opt-out of certain AI-driven features.

11.6 Continuous Improvement

We regularly review and update our AI systems to ensure they align with our privacy commitments and ethical standards. This includes:

a) Regular audits of AI systems for bias and fairnessb) Updating AI models to reflect the latest privacy-preserving techniquesc) Ongoing staff training on responsible AI use

11.7 Third-Party AI Services

If we use third-party AI services, we ensure that they comply with our privacy standards and applicable data protection laws.

For any questions or concerns about our use of AI, please contact us using the information provided in Section 11 of this policy.

12. Contact Information

For questions or comments regarding this Privacy Policy, or if you believe that FlywheelAEC has not adhered to this Statement, please contact us at:

Flywheel AEC Consulting, Inc.

548 Market St # 68589

San Francisco, CA 94104 US

Email: badmin@flywheelaec.com

Phone: (831) 440-8380

Last updated: October 10, 2024

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